Nexus Market Status: What to Check First

Before you assume it is down

If the page hangs or throws a connection error, stop refreshing. Open the other two mirrors first. Because every valid endpoint shares the same backend, if one loads your access is intact no matter which address you typed. A single broken link rarely means a total outage.

Next, check your Tor circuit. Right-click the onion icon in Tor Browser and choose New Circuit. If the new path connects within about thirty seconds, your old route hit a congested guard node. If it still times out after two fresh circuits, the problem is upstream, not in your browser.

Some residential IPs get flagged by edge servers even behind Tor. Restarting the Tor process clears cached state. Finally, look at the official signed mirror list. Rotations happen on a schedule, so an address replaced weeks ago will eventually drop out.

When all three fail

If every listed endpoint times out at the same time, the infrastructure is down. That usually means a maintenance window or a hardware swap in the hosting facility, not lost data. Once the servers come back, balances, order history and open escrows are where you left them.

Downtime past six hours is worth checking the official channel for a signed statement. Avoid posting on random forums until you see one. Cloned sites pop up during real outages to harvest credentials, so do not type a password into a page that appeared suddenly without a signed announcement.

Frequently asked questions

How long does typical maintenance last?

Most routine updates finish within four hours. Major database migrations can stretch to twelve. Back up the mnemonic phrase before a large scheduled window.

Can I use a VPN instead of Tor?

No. The market routes over the Onion protocol. Standard HTTPS traffic is blocked at the gateway.

Why did my balance look different while offline?

It did not change. Local cache can show stale figures. Clear the Tor Browser storage to refresh the numbers.

Should I contact support during an outage?

Wait until the site responds normally. Support queues freeze during downtime, and form mail can be lost if the mail server is part of the failed cluster.